Terms of Use & Privacy Policy

Last Updated 30 December 2024

1. Program Terms and Conditions

1.1 Program Overview

  • The Midlife Reset ("Program") is a coaching program provided by Authentic AF Coaching ("Company").

  • Program includes weekly modules, group coaching calls, and online community access.

  • Duration: 4 weeks from enrolment date.

1.2 Payment Policy

  • Full payment is required upon enrolment.

  • No Refund Policy:

    • All sales are final

    • No refunds will be issued

    • I firmly believe in the transformative potential of this program, and your decision to join is a commitment to yourself and your growth. If unforeseen circumstances arise, I’m here to support you in making the most of the experience. However, all sales are final, and refunds are not available. By enrolling, you acknowledge and agree to this no-refund policy.

    • Participants acknowledge and agree that they are making a commitment to the full program.

1.3 Program Access

  • Barring any technical issues, login credentials will be provided within 24 hours of purchase.

  • Access to materials is personal and non-transferable.

  • Sharing access credentials is strictly prohibited.

  • Company reserves the right to terminate access for violation of terms.

1.4 Intellectual Property

  • All program materials, including but not limited to workbooks, videos, and exercises, are protected by copyright.

  • Materials may not be reproduced, distributed, or shared without written permission.

  • Participants may download and print materials for personal use only.

1.5 Code of Conduct

  • Participants agree to maintain confidentiality of other members' information.

  • Respectful communication is required in all program spaces.

1.6 Disclaimers

  • Program is for educational and coaching purposes only.

  • Not a substitute for medical, mental health, or addiction treatment.

  • Results vary and are not guaranteed.

  • Participants are responsible for seeking appropriate professional help when needed.

2. Privacy Policy

2.1 Information Collection

We collect:

  • Name and contact information

  • Payment details

  • Program participation data

  • Communications within the program

  • Survey responses and feedback

2.2 Information Use

Your information is used to:

  • Deliver program materials and communications

  • Process payments

  • Provide support and coaching

  • Improve program content and delivery

  • Send relevant updates and offerings

2.3 Information Protection

  • Data is stored securely using industry-standard encryption

  • Access is limited to essential personnel

  • Third-party services used for payment processing comply with PCI standards

  • We never sell your personal information

2.4 Communication Preferences

  • Participants can opt out of marketing communications

  • Program-related communications are required for participation

  • Email preferences can be updated through account settings

2.5 Data Retention

  • Account information retained while active

  • Personal data deleted upon request (except where legally required)

  • Anonymous aggregate data may be retained indefinitely

Our programs and offers are not:

  • Medical advice

  • Mental health treatment

  • Addiction recovery service

  • Substitute for professional healthcare

Participants should consult appropriate healthcare providers for medical concerns.

3. Medical Disclaimer

4. Changes to Terms

Company reserves the right to modify these terms with notice to participants.

5. Contact Information

For questions about these terms or the program, email: lucy@authentic-af-coaching.com

6. Acceptance of Terms

Purchasing the Program constitutes acceptance of these terms and conditions.